1-888-XXX-XXXX

Privacy Policy

Last Updated: January 1, 2026

SenioroCare (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you visit our website, contact us, or use our services. It applies to individuals in the United States and Canada.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Name
  • Phone number
  • Email address
  • Relationship to the senior
  • Information shared through our contact form or during intake calls
  • Service preferences or questions
  • Any additional details you voluntarily provide

 

Information About the Senior

If you contact us on behalf of a senior, you may provide:

  • Their name
  • Their general needs or preferences
  • Availability for contact

(We do not collect medical information or health records.)

 

Technical and Usage Information

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on site
  • Cookies and similar tracking technologies

These help us improve site performance and understand how visitors use our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Contact you about your request
  • Provide companionship, digital help, or virtual assistance services
  • Match seniors with a suitable care partner
  • Communicate updates related to your plan (if applicable)
  • Improve our website, services, and user experience
  • Maintain internal records and service quality
  • Send service-related emails or follow-ups

We do not sell your personal information.

3. How We Share Information

We may share your information in the following situations:

With Service Providers

We may work with trusted third-party providers who help us operate our website, manage communication tools, or deliver services. These providers are required to protect your information.

With Your Consent

We may share information with family members or authorized contacts only if you request or approve it.

For Legal Requirements

We may disclose information if required to comply with laws, regulations, or lawful requests, or to protect our rights and safety.

We do not sell, lease, or trade personal information to marketing companies or advertisers.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website performance
  • Understand user behavior
  • Remember certain preferences

You can adjust your browser settings to block or delete cookies. Doing so may affect site functionality.

5. Data Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorized access.
Security measures include:

  • Secured website connection (HTTPS)
  • Encrypted email services (where available)
  • Limited internal access to customer information
  • Routine security checks

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

6. Retention of Information

We keep personal information only for as long as needed to:

  • Provide services
  • Communicate with you
  • Maintain records for administrative or legal purposes

Once information is no longer required, we delete it safely.

7. Your Rights (USA & Canada)

Depending on your location, you may have rights such as:

For United States Residents

While laws vary by state, you may have rights to:

  • Request access to your information
  • Request correction or deletion
  • Opt out of certain data-sharing practices

We will make reasonable efforts to support these requests.

For Canadian Residents (PIPEDA)

You have the right to:

  • Access personal information we hold
  • Request corrections
  • Withdraw consent to certain uses
  • Ask how your information is stored and used

To make a request, contact us using the information below.

8. Children’s Privacy

Our services are designed for adults and seniors.
We do not knowingly collect information from children under 13 (USA) or under 14 (Canada’s provincial guidelines). If we become aware of such information, we delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or security policies. We encourage you to review their privacy policies before sharing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will reflect the most recent changes.
Your continued use of our website or services means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, your personal information, or your rights, contact us:

SenioroCare
Email: contact@seniorocare.com

Phone: 1-888-XXX-XXXX
Website: https://seniorocare.com

We respond to privacy-related requests within a reasonable timeframe.