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Terms & Conditions

Last Updated: January 1, 2026

Welcome to SenioroCare. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully before using our website or enrolling in any of our services.

If you do not agree with these terms, please do not use our website or services.

1. Overview

SenioroCare (“we,” “our,” or “us”) provides emotional companionship, digital help, and virtual assistance services to seniors in the United States and Canada.
Our services are non-medical, remote, and provided over phone or digital platforms.

These Terms & Conditions apply to all visitors, customers, and anyone using our website or services.

2. Non-Medical Service Disclaimer

SenioroCare does not provide:

  • Medical care
  • Nursing services
  • Emergency services
  • Diagnosis, treatment, or medical advice
  • Mental health therapy or counseling

Our care partners offer companionship, digital guidance, and simple daily support only. If your loved one requires medical or emergency help, please contact a licensed healthcare provider or emergency services immediately.

3. Eligibility for Services

By using our services, you confirm that:

  • You are at least 18 years old
  • You have the authority to request services for yourself or a senior you represent
  • The senior receiving support understands the nature of our service or has a responsible party acting on their behalf

We reserve the right to refuse service to anyone for safety, compliance, or operational reasons.

4. Communication and Sessions

All support sessions are conducted by phone or digital platforms.
While we aim to maintain consistent scheduling and care partners, session times may vary due to availability or operational needs.

We may adjust or reschedule sessions when necessary, but we always attempt to notify you in advance.

5. Service Plans and Changes

SenioroCare offers different plans with varying levels of support. Plan details, frequency of calls, and included features may change over time.

We reserve the right to:

  • Update features of any plan
  • Adjust hours of operation
  • Modify pricing (changes only apply to future billing cycles)
  • Add or remove service components when needed

Any major change will be communicated to active customers.

6. Billing and Payments

By enrolling in a plan, you authorize SenioroCare to process payments as agreed during sign-up.

Payment terms:

  • Services are billed in advance
  • Plans renew automatically unless canceled
  • You may cancel anytime before the next billing cycle
  • Payments are non-refundable except where required by law

Missed or failed payments may result in temporary suspension of services until the account is settled.

7. Cancellations

You may cancel your plan at any time by contacting us directly.

Cancellations:

  • Take effect at the end of the current billing cycle
  • Do not provide refunds for unused sessions
  • Stop future automatic charges

We do not charge cancellation fees.

8. User Responsibilities

When using our services, you agree to:

  • Provide accurate and truthful information
  • Communicate any changes in contact details or needs
  • Not misuse or abuse our services
  • Treat our care partners with respect and courtesy

We reserve the right to suspend or terminate services if behavior becomes inappropriate or unsafe.

9. Privacy and Data Protection

Your privacy is important to us.
All personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.

By using our services, you consent to the handling of your information as described in the Privacy Policy.

10. Limitation of Liability

To the fullest extent allowed by law, SenioroCare will not be held liable for:

  • Damages resulting from missed calls or scheduling delays
  • Issues caused by third-party communication tools
  • Losses resulting from inaccurate information provided by you
  • Any indirect, incidental, or consequential damages

Our services are provided “as is,” and while we strive for reliability, we cannot guarantee uninterrupted availability.

11. Third-Party Links and Tools

Our website may include links to third-party websites or tools.
We are not responsible for their content, policies, or actions.
Use of third-party sites is at your own discretion.

12. Intellectual Property

All content on our website, including text, graphics, logos, icons, and media, is the property of SenioroCare and is protected by copyright laws.

You may not copy, reproduce, or redistribute any of our content without written permission.

13. Changes to Terms & Conditions

We may update these Terms & Conditions at any time.
Changes take effect once posted on this page.
By continuing to use our website or services, you accept the updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of:

  • The United States (for U.S. users)
  • Canada and applicable provincial laws (for Canadian users)

Any disputes will be handled according to these governing laws.

15. Contact Us

If you have any questions about these Terms & Conditions, contact us:

SenioroCare
Email: contact@seniorocare.com

Phone: 1-888-XXX-XXXX
Website: https://seniorocare.com